This highly acclaimed workshop, designed by Peter Block, helps participants learn and practice the skills to have Influence, Impact, and build Accountability and Commitment when working with people within and across organizational boundaries, this experience combines:
Our pre/post-workshop engagement and learning
Highly interactive instructor-led Sessions that include lectures, instructor-led roleplays, and skill practice in small breakouts
In this workshop experience, you will learn:
For our first workshop in Milan, we have chosen a location that will leave you speechless: the Visconti Castle. You will have the unique opportunity to attend our workshop immersed in the beauty of this historic venue, to connect with fellow eager learners, and to explore new possibilities.
The Program Price includes instructor-led workshop, materials, room & meals during workshop dates. Participants should arrive at the venue on the night before the workshop dates i.e. 22 May for module 1.
This workshop will provide you with the skills to uncover the social system in which the technical solutions you provide and the recommendations you and the client develop are implemented. Too often, we view this stage of the consulting process as data collection and diagnosis, failing to realize that the answer is already in the room. What is really needed is a system of well-crafted questions along with a “map” to get a clear picture of what is happening.
This workshop experience, designed by Peter Block, helps internal consultants perform a path analysis of the “territory” being explored, to give a diagnosis then provide real feedback in ways that build the client/consultant relationship and build trust.
This is an alternative to living as if we are captured by a client’s organizational, political system. We help you develop the skills to become advocates for your client's own self-discovery and self-sufficiency.
This workshop is a practitioner-level workshop where you’ll participate in a simulation to develop and demonstrate your consulting skills using the first 3 phases of Flawless Consulting. At the end of this workshop, you will have the confidence to consistently use our Flawless Consulting skills to generate even better outcomes at work.
For our first workshop in Milan, we have chosen a location that will leave you speechless: the Visconti Castle. You will have the unique opportunity to attend our workshop immersed in the beauty of this historic venue, to connect with fellow eager learners and to explore new possibilities.
The Program Price includes instructor-led workshop, materials, room & meals during workshop dates.
Participants should arrive at the venue on the night before the workshop dates i.e. 22 May for Flawless Consulting 1 and 26 May for Flawless Consulting 2. Weekend room nights (24 & 25 May) are not included.
Once you complete Step 1 "Registration Contact Info" below, you will click on the yellow button titled "Take me to Checkout."
You'll be taken to Step 2 "Checkout Payment details." There you will see your default registration for Flawless Consulting 1. If you want to enroll in the full Flawless Consulting experience, you will click the "Add to Order" box to add Flawless Consulting 2 to your registration.
If you choose to add Flawless Consulting 2 to your registration today, then you'll enjoy the discounted Combo Price of total EUR 3,900 + VAT for both workshops.
23-24 May - 08:30-17:00 - Visconti Castle Milan
*EUR 2,500 + VAT
27-28 May - 08:30-17:00 - Visconti Castle Milan
*You'll receive an EUR 1,100 discount at Step 2.
Copyright © 2023 ENNEAS Sarl | All rights reserved
ENNEAS Sarl Switzerland is a Certified Partner for
Designed Learning® in Europe.
Updated: November 1, 2023
Welcome to FlawlessConsultingEurope.com. These Terms and Conditions of Use (the “Terms”) are applicable to the use of the FlawlessConsultingEurope.com website but does not include third-party web sites not maintained or sponsored by ENNEAS Sarl (the “Site Owner”).
Please review the following rules that govern your use of the Site. Please note that your use of the Site constitutes your unconditional agreement to follow and be bound by these Terms. We reserve the right to update or modify these Terms at any time without prior notice to you. For this reason, we recommend that you review these Terms of Use whenever you use this Site. We reserve the right to modify or discontinue the Site or modify or discontinue any information or other content contained on the Site for any reason or no reason.
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Limitation Of Designed Learning and ENNEAS Sarl Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL DESIGNED LEARNING OR ENNEAS SARL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE SITE OR THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF DESIGNED LEARNING OR A DESIGNED LEARNING AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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Your Indemnification Obligations
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Miscellaneous
To the extent any of these Terms would not be enforceable under the local laws of the country from which the Site is being viewed, that term shall be severable from this agreement and the remainder of this agreement shall be remain in force and effect. Viewing this Site from countries, if any, in which its content is illegal is strictly prohibited and would be a violation of these Terms.
If any provision of these Terms shall be declared by a court to be invalid, illegal, or unenforceable, such provision shall be deemed severable from these Terms and the other provisions shall remain in full force and effect. The failure of Designed Learning or ENNEAS SArl to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Use represent the complete agreement between the parties and supersede all prior agreements and representations between them. Headings used in these Terms are for reference purposes only and in no way define or limit the scope of the section. If any provision of these Terms of Use is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms of Use shall remain in full force and effect. The failure of Designed Learning or ENNEAS SArl to act with respect to a breach of these Terms by you or others does not constitute a waiver and shall not limit Designed Learning’s nor ENNEAS Sarl's rights with respect to such breach or any subsequent breaches. These Terms shall be governed by and construed under New Jersey law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to these Terms of Use or your use of this Site must be brought in the state or federal courts in Westfield, New Jersey, and you consent to the exclusive personal jurisdiction of such courts.
Effective Date
These Terms were last revised on November 1, 2023 and govern your access of this Site from this date forward until a later revision is posted.
Privacy Policy
Updated: November 1, 2023
By interacting with Designed Learning and ENNEAS Sarl, you consent to our use of information that is collected or submitted as described in this privacy policy.
For purposes of this privacy policy, the term “website” includes all mobile applications.
Which Information Does Designed Learning and ENNEAS Sarl Collect?
We collect personal information about you to deliver the products and services that you request and to help improve your experience.
Information You Give Us
We collect personal information from you in a variety of ways when you interact with Designed Learning and ENNEAS Sarl through our websites and other social media. Some examples include when you:
Create an account on our website;
Place an order or make an online purchase from us;
Conduct a transaction where we collect information, including when required by law;
Request customer service or contact us;
Submit a Designed Learning or ENNEAS Sarl related story, testimonial, rating or review, participate in any live chat session, comment on any blog posting, or provide other content that may be posted on the website or any of our social media sites;
“Follow,” “like” or otherwise connect with us on any of our social media pages; or
otherwise submit personal information to us along with any related content of the communication.
Personal information is information that identifies you or is reasonably linked to you. The personal information that we collect may include contact and payment information such as your name, email and physical addresses, phone numbers, and credit and debit card information. When you ask us to ship an order, we may collect information you provide to us such as the name, address, and phone number of recipients. For certain transactions, we may be required to collect information to comply with legal requirements.
Information From Other Sources
We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud.
Automated Information Collection
We receive and store certain types of information when you interact with our website, social media pages, emails, and online advertising. Our purpose is to allow the website to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:
We may collect technical information such as your internet protocol address, your device operating system and browser type, the address of a referring website, if any, and the path you take through our websites.
We use “cookies” to recognize you as you use or return to our website. This is done so that we can provide a continuous and more personalized shopping experience for you. A cookie is a small text file that a website or email may save to your browser and store on your hard drive.
We may also use web beacons. Beacons allow us to know if a certain page was visited, an email was opened, or if ad banners on our website and other sites were effective.
Who Collects My Information?
Designed Learning and ENNEAS collects the information described above via our website and social media pages. In the case of any third party features such as advertising, co-branded areas or links to other websites, such third parties may also collect information. We recommend that you review the applicable privacy policies of these third parties before providing personally identifiable information. Designed Learning nor ENNEAS Sarl are not responsible for any actions or policies of such third parties.
How Does Designed Learning and ENNEAS Sarl Use My Information?
Designed Learning uses your information to offer and provide our products and services and to support our core business functions. Some examples include:
To fulfill your requests for products and services and communicate with you about those requests;
To register and service your account;
To provide customer service and alert you to product information;
To help us improve and customize our service offerings, websites, social media pages and advertising;
To send you information about our products, services, and promotions; and
To protect the security or integrity of our website and our business.
To accomplish these purposes, we may combine personal and non-personal information we collect with offline information, including information from third parties. We may transfer or disclose your information to affiliates for these purposes.
Does Designed Learning or ENNEAS Sarl Disclose My Information With Other Organizations?
Designed Learning nor ENNEAS Sarl do sell or rent your personal information to third parties. We only disclose your personal information with your prior consent or under the following limited circumstances.
Service Providers
We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our product and service offerings and our website. Your personal information may be stored and processed by our service providers in the United States or other locations where the service providers or ENNEAS Sarl maintains facilities. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.
Legal Requirements And Protection Of Our Company And Others
We may disclose your information in other special circumstances, including when the sharing is necessary to protect Designed Learning, ENNEAS Sarl, its customers, our employees, or any other person, or where otherwise required by law. Designed Learning and ENNEAS Sarl may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.
Business Transfers
We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Designed Learning, ENNEAS Sarl or as part of a corporate reorganization or stock sale or other change in corporate control.
How Does Designed Learning and ENNEAS Sarl Secure My Information?
Securing your information is a company priority, and we use reasonable security measures to help protect the confidentiality of personal information.
Online Protections
Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected during transport across the Internet.
Hard Copy and Electronic Storage Protections
Personal information that is maintained in our offices is subject to physical, administrative, and technical controls as well. Hard copies of sensitive personal information are maintained in locked locations or cabinets with similar restrictions for electronic storage. When disposed of, the information is shredded, destroyed, erased, or otherwise sought to be made unreadable.
Payment Information
We protect payment card information we collect during transactions. We comply with industry standards that require safeguards for handling and securing customer information, including using secure networks; encryption or other protection of cardholder data; physical and technical access controls; monitors and tests of security systems; and information security policies.
Privacy of Children Online
Our website and social media pages are not geared towards children. In order to protect the privacy of children, the Designed Learning and ENNEAS Sarl website and social media pages do not knowingly collect personal information from children under the age of 13 without prior parental consent. Please contact us if you believe we may have collected information from your child, and we will work to delete it.
Links
Our website and social media pages may provide links to other websites owned or operated by third parties as a convenience to our visitors. We have no control over linked sites and make no representations about any content or material available at these locations. We are not responsible for the content of those sites. Links are not intended to imply sponsorship, affiliation, or endorsement. Such linked sites may have privacy policies that differ from this privacy policy. The terms of this privacy policy do not apply to any third-party websites that are accessed from links found on our website or social media pages.
How Can I Manage The Use Of My Information?
Marketing Preferences
We want to communicate with you in ways you want to hear from us. Examples are newsletters, special offers, and new product announcements. We use the following standards for marketing communications:
We use an opt-in standard for phone and text messages. We also use an opt-in standard for sharing personal information with third parties for marketing purposes. Opt-in means we will only conduct the activity with your express consent.
We use an opt-out standard for email or for other communications like mail. Opt-out means we consider your consent is implied but will stop the activity on your request.
You can provide us with your marketing preferences by contacting us here.
If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt-out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 10 days to process your requests related to email and 4-6 weeks for other requests.
Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions or information regarding your order, such as regarding order status, shipment, or refunds.
Online Operations And Advertising
You may exercise choices related to our online operations and advertising. For instance, you can choose to browse our website without accepting cookies. Please know that cookies allow us to recognize you from page to page, and they support your transactions with us. Without cookies enabled, you will still be able to browse our website but will not be able to complete a purchase or take advantage of certain website features
How Can I Access And Update My Information?
Designed Learning and ENNEAS Sarl take reasonable steps to keep your personal information accurate and complete. You can access or update your personal information, including contact or account information, in the following ways:
If you have created an account on our website, log into your account. Once you do, you will be able to enter and update your own contact information and payment information, as well as contact information for recipients you have designated.
Contact us at the email or postal address listed at the bottom of this privacy policy. Please include your current contact information, the information you are interested in accessing, and your requested changes. We will provide you the personal information requested if reasonably available unless it infringes on the privacy of other individuals and subject to reasonable limitations provided by law and internal procedures. Otherwise we will describe the types of information we typically collect. We will provide access and make changes you request or will provide an explanation of which actions we will be able to take with regard to the request.
If you need help accessing your information related to a service provided by a third party, we will assist you by referring you to the third party. Please contact us as described below.
How Does This Privacy Policy Apply To California Residents?
Under California law, California residents who have an established business relationship with Designed Learning may opt out of Designed Learning disclosing personal information about them to third parties for their marketing purposes. If you do not want Designed Learning to disclose information to other companies for their marketing purposes, and you do not want to receive marketing from Designed Learning, please contact us as described below to opt out.
Is The Privacy Policy Subject To Change?
Yes. Please check our privacy policy periodically for changes. We will post the date it was last updated at the bottom of the privacy policy.
How Can I Contact ENNEAS Sarl?
CONTACT US
flacoste@designedlearning.com
This privacy policy was last updated November 1, 2023.
Cancellation
From the time of registration through 21 days prior to the start of the workshop, there is a $100.00 administration fee for cancellation. From 20 days to 7 days prior to the start of the workshop, the fee for cancellation is 50% of the total registration fee. Registrants who must cancel within 7 days of the start of the workshop will not receive a refund.
Postponement
Each participant is allowed one postponement to a subsequent virtual session up to 7 days prior to the start of the workshop, at no cost. Should the participant be unable to attend the subsequent virtual session, the entire registration fee is forfeited. Postponements are not permitted within 7 days of the start of the workshop.
Note
If you cannot attend, you may substitute an associate to take your place at any time prior to the start of the workshop, at no cost.
Fanny joined Designed Learning as a Consultant in 2019. Fanny draws on her broad business experience as a consultant, facilitator and coach to help client teams improve business processes, increase productivity, adapt to system upgrade, and enhance customer service and sales effectiveness. Through engaging cross-functional teams – Finance, Information Technology, Human Resources, Operations, Engineering, Maintenance, Customer Services and Sales across all levels of the organizations, she helped clients build continuous improvement capability. This includes mind-sets, structures, processes, systems and skills.
Independently and through collaborating with specialist management consulting firms, Fanny has worked with medium and large organizations, in Asia, Europe and the Middle East, in a variety of industries including Aviation, Banking, FMCG, Logistics, Natural Resources, Retail, Technology, Telecoms. Her clients consist of Alcatel, Bacardi, Cathay Pacific Airways, Hong Kong Airport Services, Kazzinc, Khan Bank, Modern Terminals, Qatar Airways, Skyguide, Smartone-Vodafone, Union Bancaire Privée.
Fanny received a Master’s degree in International Project Management from ESCP European Business School in Paris and a Higher Diploma in Hospitality Management from the Hong Kong Polytechnic University. She also holds a certification in Change Management.
Originally from Hong Kong, Fanny has lived in Taiwan, Austria, France, the U.S, the U.K. and Switzerland. She is now based in Geneva. In her free time, she works with the local community to practice different ways of improving the quality of personal relationships.
